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If you’ve ever helped a parent deal with their bank, you probably know this part: “We need to speak to the account holder.”
By Ethan Teng
You’re ready to handle the menus and hold music. They just need to be there to say it’s OK. That’s one reason I added 3-way calling to HelloPorch. I can call my mom on Porch, tap “Add someone,” and bring the bank into our call. She can hear what’s happening and speak for herself, while I handle the phone menu and stay with her through it. And when I hang up, the bank’s call ends too. She isn’t left on the line by herself. It works for bringing family together, too, with video. Sometimes you want more than one familiar face on the call. Here’s a demo of how it works. #HelloPorch #Parkinsons #dementia #accessibledesign #buildinpublic
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Uriel Bitton
thats an awesome idea ! i love it