Progress isn’t always a new feature. Sometimes it’s getting clearer about the problem, removing a confusing step, and making the next decision easier. I’m trying to use that as my standard: small, thoughtful improvements that make a product simpler to understand and use.

Progress isn’t always a new feature. Sometimes it’s getting clearer about the problem, removing a confusing step, and making the next decision easier. I’m trying to use that as my standard: small, thoughtful improvements that make a product simpler to understand and use.

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