Keep your support conversations in one place

The new Help & Support workspace lets you send a private request and follow replies without losing track of the conversation.

What’s changed

• Signed-in members can open multiple requests, revisit ticket history, and see whether a request is outstanding, active, or resolved.
• Guest visitors can start one text-only conversation and return to it during the same browser session; signing in does not transfer that guest history.
• Members receive an in-app notification and an email when support replies. The email does not include the private message text.